We have recently received feedback from a number of members saying they received a phone call from an "Unavailable" restricted phone number. The caller stated that their debit card had been blocked and asked the member to enter their debit card number in order to have it re-activated. This is a scam; it is not a call from Freedom First Credit Union.
In order to identify a scam, take note of the following:
- Freedom First would never call from a restricted number
- Freedom First would never ask for the full debit card number over the phone
If you ever have a question about the validity of a situation with your debit card or other Freedom First account, please phone our Call Center at (540) 389-0244.