March 31, 2015

A widespread phishing scam impersonating the National Credit Union Adminstration (NCUA) has some consumers confused about providing personal information over email. 

In this scam, described by Credit Union Times magazine, consumers receive an email from "National Credit Union," which investigators have tracked to Australia. The email and corresponding phony website mimic those used by the U.S. credit union regulator. The NCUA regulates and supervises federal credit unions and and insures member deposits up to $250,000. 

The emails attempt to persuade recipients to transfer funds or to provide personal information, such as Social Security numbers, account numbers, and login information.

The NCUA and Freedom First remind consumers that no legitimate business or agency would request personal or financial information in this manner. 

Consumers who receive suspicious emails should call NCUA’s Fraud Hotline toll-free at (800) 827-9650. Consumers should also contact the Internet Crime Complaint Center, a partnership between the FBI and the National White Collar Crime Center.

The NCUA's website is a valuable resource for this and other financial issues. 

If you suspect you may have become a victim of identity theft, contact Freedom First immediately. We can help you close existing accounts and open new ones, if necessary. The NCUA also recommends that victims contact the three major credit bureaus to request that a fraud alert be placed on your credit reports:

 - Equifax (800) 525-6285
 - Experian (888) 397-3742
 - TransUnion (800) 680-7289

For more information about keeping yourself (and your children) safe, visit our Security Resources page.